Using the Intercom
Last updated
Last updated
The intercom button is comprised of several sections and is designed to be as compact as possible whilst providing the most information. Let's start with the most needed information...
The left edge of each Intercom button is the listen indicator. When it is green, you are listening to any audio passing through that channel. If it is nonot green then the channel is muted and you will hear no audio from the channel. To enable or disable listening, you can simply click the volume icon in the bottom left corner of the intercom button you wish to alter the listen status of. This then toggles the listen functionality.
If you click the listen icon and the left edge of the button does not turn green, you may not have the permissions needed to listen to the channel you are trying to activate listening on.
Changing the volume is done on a per channel basis. There are two ways to change the volume, one is to click and drag the speaker icon in the bottom left corner of each channel. Dragging the icon downwards decreases the volume of the channel accordingly, conversely dragging upwards increases the volume of the channel accordingly.
The right edge of each intercom button is the talk indicator. When it is red you are talking into the channel and sending your microphone audio to those who have access to the channel and are listening.
Smart latch is a feature implemented by most intercom systems which allows both a toggle and a push to talk mechanism to work alongside each other.
By clicking anywhere on the button you will toggle the talk activation. By pressing and holding down your cursor on the button, you temporarily set the button into push to talk mode, and when you release it the talk activation will also release.
When another intercom user speaks into a channel that you have access to, the top side of the relevant channel will light up in amber to indicate that someone is talking into that channel. This is very useful as it allows you to see which channels people are talking in.
The number in the bottom right of every intercom button tells you how many users have access to that channel. Hovering your cursor over the icon reveals exactly who those users are and what permissions they have.
In the above image you can see that Channel 1 has three users, a Duplex user which has a headset icon, a Listen only user with a headphones icon, and finally a Talk only user with a microphone on. There is also a user connected that does not have access to this channel, therefore they are not shown in the list.
Any user that has the intercom button latched on will be shown in red like so:
